Health and Disability Services Complaints Office

2019-20 Annual Report - Health and Disability Services Complaints Office The Health and Disability Services Complaints Office (HaDSCO) Annual Report 2019-20 provides an overview of the work undertaken by the Office in the resolution of complaints about health, disability and mental health services provided in Western Australia and the Indian Ocean Territories. It also details the work undertaken in educating and training the public and service providers in the prevention and resolution of complaints.

The 2019-20 Annual Report can be viewed as a whole or in individual sections. The report is interactive allowing for ease of navigation and a print version is also available.

Full Report

2019-20 Annual Report - eVersion

2019-20 Annual Report - print version

Individual Sections

Section 1: Office Overview		Print Version
Section 2: Office Performance - Complaints and Educate and Train		Print Version
Section 3: Significant Issues and Trends		Print Version
Section 4: Disclosure and Legal Compliance - Governance		Print Version
Section 5: Appendices		Print Version
HaDSCO Budget Estimates 2020-21		Print Version