• Skip to main content
  • Skip to navigation
  • Accessibility
  • Contact Us
Government of Western Australia Crest
Government of Western Australia
Government of Western Australia Crest

Additional Menu

  • Accessibility
  • Contact us
Go to WA Government search
  • Make a Complaint
  • About Us
    • Who We Are
    • Legislation
    • Annual Report
    • Disability Access and Inclusion Plan
    • Service Charter
    • Strategic Plan
    • Freedom of Information
    • Feedback Form
  • Complaints
    • Complaint Form
    • Tips for raising a complaint with a service provider
    • Complaint Resolution Process
      • Negotiated Settlement
      • Conciliation
      • Investigation
    • Complaints by Young People
    • Complaints about Health Services
      • Cosmetic Treatment
      • National Code of Conduct for Health Care Workers
    • Complaints about Disability Services
    • Complaints about Mental Health Services
    • Indian Ocean Territories
  • Educate and Train
    • Data Trends Reports
      • Data Collection - Disability
      • Data Collection - Health
    • Effective complaint management tips and advice
    • Events and Activities
    • Mental Health Complaint Guidelines
    • Publications
  • Latest News
  • Contact Us
  1. Home
  2. Utilities
  3. Privacy

Privacy

Privacy

Privacy Policy

This privacy statement applies to this website, which is maintained by the Health and Disability Services Complaints Office (HaDSCO).  When following a link from this website to another website, it is recommended that viewers read and consider the privacy statement of that website.

Collection of Personal Information

The content of this website can be browsed anonymously, without disclosing personal information.  However, some functionality on this website, namely the Complaints Form, Feedback Form may require you to enter personal information.  HaDSCO may need to collect, use or disclose personal information to allow us to answer your enquiry or resolve your complaint.  It should be noted that the complaint process is confidential and no information relating to a complaint will be disclosed to a third party without your consent.

Use and disclosure of personal information

Any personal information that is collected through this website may be used or disclosed for the primary purpose for which it was collected, namely the resolution of a complaint.  HaDSCO may also use or disclose personal information for related purposes, for example if permission was given by you to HaDSCO to request and review your medical records.  In limited circumstances there may be a requirement to disclose personal information for other specific purposes, for example where required to do so by law, such as in response to a subpoena.

Collection and use of site visit data

The following information may be automatically recorded by this website's server for statistical and system administration purposes only:

  • your server address.
  • your top level domain name (for example .com, .au or .gov.au).
  • the date and time of your visit to the website.
  • the pages you accessed and downloaded.
  • the address of the last website you visited.
  • your operating system (for example Windows 10).
  • the type of browser you are using (for example Google Chrome or Microsoft Edge).

HaDSCO will not attempt to identify individuals from the above information unless it is necessary to investigate a breach of law or regulation.

Cookies

A cookie is a block of data that is shared between a web server and a user's browser.  Cookies and the information collected through them are used by HaDSCO to make this website more efficient.

 

Last Updated: 01/08/2022

Footer menu

  • wa.gov.au
  • Copyright
  • Disclaimer
  • Privacy
  • Sitemap
  • Contact Us

© Health and Disability Services Complaints Office 2018 to