Privacy
Privacy Statement
This privacy statement applies to this website, which is maintained by the Health and Disability Services Complaints Office (HaDSCO). When following a link from this website to another website, it is recommended that viewers read and consider the privacy statement of that website.
Collection of personal information
The content of this website can be browsed anonymously. However, some functions, such as the complaints form and feedback form, will require you to enter personal information. HaDSCO will need to collect, use or disclose personal information to resolve your complaint or answer your enquiry. Please note that the complaint process is confidential and information relating to your complaint will not be disclosed to a third party without your consent.
Use and disclosure of personal information
Personal information collected through this website will be used only for the purpose for which it was provided. For example, for the resolution of a complaint. HaDSCO may also use personal information for related purposes, such as requesting and reviewing your medical records when given permission.
In limited circumstances, we may be required to disclose personal information for other purposes. For example, where required by law such as responding to a subpoena.
Collection and use of site visit data
When you access this website, a record of your visit will be kept. The following information will be used for statistical and system administration purposes:
- your server address
- your top-level domain name (for example, .com, .au or .gov.au)
- the date and time you visited the website
- the pages you accessed and the documents you downloaded
- the address of the last website you visited
- the type of browser you are using (for example, Google Chrome or Microsoft Edge).
HaDSCO will not attempt to identify individuals from the above information unless it is necessary to investigate a breach of law or regulation.
Cookies
A cookie is a block of data that is shared between a web server and a user's browser. Cookies, and the information collected through them, are used by HaDSCO to make this website more efficient.