Privacy Policy
This privacy statement applies to this website, which is maintained by the Health and Disability Services Complaints Office (HaDSCO). When following a link from this website to another website, it is recommended that viewers read and consider the privacy statement of that website.
Collection of Personal Information
The content of this website can be browsed anonymously, without disclosing personal information. However, some functionality on this website, namely the Complaints Form, Feedback Form may require you to enter personal information. HaDSCO may need to collect, use or disclose personal information to allow us to answer your enquiry or resolve your complaint. It should be noted that the complaint process is confidential and no information relating to a complaint will be disclosed to a third party without your consent.
Use and disclosure of personal information
Any personal information that is collected through this website may be used or disclosed for the primary purpose for which it was collected, namely the resolution of a complaint. HaDSCO may also use or disclose personal information for related purposes, for example if permission was given by you to HaDSCO to request and review your medical records. In limited circumstances there may be a requirement to disclose personal information for other specific purposes, for example where required to do so by law, such as in response to a subpoena.
Collection and use of site visit data
The following information may be automatically recorded by this website's server for statistical and system administration purposes only:
- your server address.
- your top level domain name (for example .com, .au or .gov.au).
- the date and time of your visit to the website.
- the pages you accessed and downloaded.
- the address of the last website you visited.
- your operating system (for example Windows 10).
- the type of browser you are using (for example Google Chrome or Microsoft Edge).
HaDSCO will not attempt to identify individuals from the above information unless it is necessary to investigate a breach of law or regulation.
Cookies
A cookie is a block of data that is shared between a web server and a user's browser. Cookies and the information collected through them are used by HaDSCO to make this website more efficient.