Contact Us
Complaints and Enquiries
(08) 6551 7600 or 1800 813 583 (free from landlines)
Monday to Friday, 8.30am to 4.30pm.
Head Office
Email: mail@hadsco.wa.gov.au
Administration: (08) 6551 7620
Postal address: PO Box B61, Perth WA 6838
ABN: 67 123 349 587
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HaDSCO uses the Australian Government’s Translating and Interpreting Service (TIS National) on request.
Please let us know which language you prefer and we will organise an interpreter at no cost to you. Alternatively, you can call TIS National on 131 450 and arrange for them to contact us.
You also have the option to request a male or female interpreter.
If you are deaf, or have a hearing or speech impairment, please contact us through the National Relay Service (NRS). The NRS has specially trained staff called Relay Officers who help with every call.
Depending on the type of call, a Relay Officer will change voice to text or text to voice, and AUSLAN to English or English to AUSLAN (for video calls only).
For TTY users (Type and Read) call
Metro: 133 677 and then ask for (08) 6551 7600
Country: 1800 555 677 and then ask for 1800 813 583
For Speak and Listen users (Voice Relay) call
Metro: 1300 555 727 and then ask for (08) 6551 7600
Country: 1800 555 727 and then ask for 1800 813 583
Video Relay users
Open Skype and contact NRS VIDEO RELAY SERVICE and then ask to contact (08) 6551 7600
NRS Chat / Internet Relay users
Connect to the National Relay Service via the internet (click here)
Metro: then ask for (08) 6551 7600
Country: then ask for 1800 813 583
We welcome your feedback, both positive and negative. It helps us provide you with a better service.
If you are not happy with the service you received from HaDSCO or the way your health service complaint has been managed, please let us know by phone, email, post or by using our feedback form.