Strategies and Plans

The HaDSCO Disability Access and Inclusion Plan (DAIP) 2023-27 ensures that people with disability can access our information, services and facilities.

The Disability Services Act 1993 (WA), the Disability Discrimination Act (1992) (Cth) and the Equal Opportunity Act 1984 (WA) are three key pieces of legislation which guide our DAIP.

The strategies within HaDSCO’s DAIP are categorised into seven outcome areas:

• Access to services and events.
• Access to buildings and facilities.
• Access to information.
• Quality of service.
• Complaint opportunities.
• Public consultation opportunities.
• Employment opportunities.

The HaDSCO Strategic Plan 2023-27 sets out our key priorities under Service One and Service Two, and provides an overarching guide for our operational and business plans.

Service One: Assessment, negotiated settlement, conciliation and investigation of complaints.

Service Two: Education and training in the prevention and resolution of complaints.