Data Trends Reports
HaDSCO collects information from public, private and not-for-profit organisations every year through its Data Collection Program.
HaDSCO publishes a report, on health, which provides an in-depth analysis of external complaints trends.
Health Complaints Trends Report
Under section 75 of the Health and Disability Services (Complaints) Act 1995 and the Health and Disability Services (Complaints) Regulations 2010, HaDSCO collects de-identified complaints data from 25 prescribed public, private and not-for-profit health service providers across Western Australia each year. This data is collected through our Health Complaints Data Collection Program, which commenced in 2009-10.
Health Complaints Trends Report 2019-20 to 2023-24
Previous Reports
Health Complaints Trends Report 2018-2019 to 2022-23
Health Complaints Trends Report 2017-18 to 2021-22
Health Complaints Trends Report 2016-17 to 2020-21
Health Complaints Trends Report 2015-16 to 2019-20
Health Complaints Trends Report 2014-15 to 2018-19
Health Complaints Trends Report 2015-18
Health Complaints Trends Report 2014-17
Health Complaints Trends Report 2010-14
Disability Services Data Collection Report
Under section 48A of the Disability Services Act 1993 and the Disability Services Regulations 2004, HaDSCO collected de-identified complaints data from prescribed providers across Western Australia and the Indian Ocean Territories from 2015 to 2021.
With the transition of quality and safeguarding arrangements for the National Disability Insurance Scheme (NDIS), including for complaints, to the NDIS Quality and Safeguards Commission, the 2020-21 financial year was the last reporting year for this information through HaDSCO.
Disability Services Data Collection Report 2015-16 to 2020-21
Previous Reports
Disability Services Data Collection Report 2016-17 to 2019-20
Disability Services Data Collection Report 2015-16 to 2018-19