The Health and Disability Services Complaints Office (HaDSCO) collects information from public, private and not-for-profit organisations every year through its Data Collection Program.
HaDSCO publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends.
A high level summary of the data is published in our Annual Report.
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Health Complaints Trends Report
Under section 75 of the Health and Disability Services (Complaints) Act 1995 and the Health and Disability Services (Complaints) Regulations 2010, each year HaDSCO collects de-identified complaints data from 25 prescribed public, private and not-for-profit health service providers across Western Australia and the Indian Ocean Territories. This data is collected through HaDSCO's Health Complaints Data Collection Program, which commenced in 2009-10.
Previous Reports:
Disability Services Data Collection Report
Under section 48A of the Disability Services Act 1993 and the Disability Services Regulations 2004, each year HaDSCO collects de-identified complaints data from prescribed providers across Western Australia and the Indian Ocean Territories. The data is collected as part of the Disability Services Data Collection Program which commenced in 2015-16.
Previous Reports: