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Data Trends Reports

Data Trends Reports

HaDSCO Logo with Text NameThe Health and Disability Services Complaints Office (HaDSCO) collects information from public, private and not-for-profit organisations every year through its Data Collection Program.

HaDSCO publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends. 

A high level summary of the data is published in our Annual Report.

Please note that all the following .pdf documents open in a new window.

 

HaDSCO Icon for Health Service Providers

Health Complaints Trends Report

Under section 75 of the Health and Disability Services (Complaints) Act 1995 and the Health and Disability Services (Complaints) Regulations 2010, each year HaDSCO collects de-identified complaints data from 25 prescribed public, private and not-for-profit health service providers across Western Australia and the Indian Ocean Territories.  This data is collected through HaDSCO's Health Complaints Data Collection Program, which commenced in 2009-10.  

  • Health Complaints Trends Report 2014-15 - 2018-19

Previous Reports:

  • Health Complaints Trends Report 2015 - 2018
  • Health Complaints Trends Report 2014 - 2017
  • Health Complaints Trends Report 2010 - 2014

 

HaDSCO Icon for Disability Service Providers

Disability Services Data Collection Report

Under section 48A of the Disability Services Act 1993 and the Disability Services Regulations 2004, each year HaDSCO collects de-identified complaints data from prescribed providers across Western Australia and the Indian Ocean Territories.  The data is collected as part of the Disability Services Data Collection Program which commenced in 2015-16.

  • Disability Services Data Collection Report 2015-16 - 2018-19

Previous Reports:

  • Disability Services Data Collection Report 2015-18
  • Disability Services Data Collection Report 2016-17
Last Updated: 27/11/2020

Acknowledgement of Country

The Health and Disability Services Complaints Office (HaDSCO) is honoured to be situated on the ancestral lands of the Whadjuk Noongar people.

We acknowledge the First Australians as the traditional owners of the lands we represent and pay our respects to their Elders past, present and emerging.

Contact Us

Complaints and enquiries line: (08) 6551 7600
Freecall: 1800 813 583 (Free from landlines)

National Relay Service: relayservice.gov.au or 1800 555 660
Interpreter Service: tisnational.gov.au or 131 450

Administration (08) 6551 7620

Email: mail@hadsco.wa.gov.au
Postal address: PO Box B61, Perth WA 6838

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