• Skip to main content
  • Skip to navigation
  • Accessibility
  • Contact Us
Government of Western Australia Crest
Government of Western Australia
Government of Western Australia Crest

Additional Menu

  • Accessibility
  • Contact us
Go to WA Government search
  • Make a Complaint
  • About Us
    • What we do
    • Statutory Review
    • Annual Reports
    • Strategies and Plans
    • Legislation
    • Freedom of Information
    • Service Charter
    • Resources
    • Feedback about our services
    • Work With Us
  • For Public
    • For Public FAQs
    • Complaint Resolution Process
    • Tips for talking with your provider
    • Medical Negligence Compensation
    • Indian Ocean Territories
    • Case Studies
  • For Providers
    • For Providers FAQs
    • Managing a Complaint
    • Data Trends Reports
  • Code of Conduct
    • Code of Conduct FAQs and Resources
    • Prohibition Orders
      • Interim Prohibition Orders
      • Prohibition Orders
    • Public Health Warning Statements
    • Media Releases
  • Contact Us
  1. Home
  2. News

News

News

  • Our 2025-26 Annual Report is live! 22 September 2026 This document provides information about our services, health consumers, trends and how we performed in the financial year. It highlights our work resolving complaints across Western Australia and the Indian Ocean Territories, along with key achievements, challenges, insights and opportunities for the future.
  • Australasian Council of Health Complaint Entities Update - May 2026 27 May 2026 Australasian Council of Health Complaint Entities' (ACHCE) is made up of independent organisations responsible for handling health complaints in all Australia States and Territories and New Zealand.
  • Belmont Harmony Festival
    Celebrating Harmony Day with the City of Belmont 24 March 2026 We were delighted to participate in the City of Belmont’s Twilight Harmony Festival alongside Ombudsman WA.
  • Safely Communicating with HaDSCO 04 March 2026 HaDSCO will be in touch with you about your complaint by phone or email. The information you share with us is often personal and sensitive, and we treat it confidentially and respectfully.
  • ACHCE Logos
    Australasian Council of Health Complaint Entities 18 December 2025 HaDSCO along with other health complaints entities across Australia and New Zealand has agreed to form the Australasian Council of Health Complaint Entities (ACHCE).

More News

  • Disability Access and Inclusion Plan 2023-27
    Disability Access and Inclusion Plan 2023-27 Feedback 14 June 2023 HaDSCO recognises the role we play in promoting an inclusive community. We are proud to announce the launch of our Disability Access and Inclusion Plan (DAIP) for 2023-27. This plan outlines our commitment to ensuring all services, facilities and information provided by the Office are accessible and inclusive of people with disability. Feedback about our DAIP is welcome through mail@hadsco.wa.gov.au. Feedback closes Friday, 23 June 2023.
  • HaDSCO wins Bronze at the 38th WA Lonnie Awards
    HaDSCO wins Bronze at the 38th WA Lonnie Awards 17 April 2023 The Health and Disability Services Complaints Office (HaDSCO) received the Category 1 Bronze Award at the 2023 Lonnie Awards ceremony, hosted by The Institute of Public Administration (IPAA WA). Category 1 is open for public sector organisations with less than 100 staff, and HaDSCO’s Annual Report was ranked in the top three out of 48 organisations. The Lonnies recognises high standards in annual reporting across the WA State Public Sector, and is judged by a panel of independent academic, private and state government representatives. The judges’ panel commented on the report’s impressive visual tone and structure. “(The document) provides a focussed and clear outline of performance priorities and outcomes, complemented by case studies”, they said. HaDSCO Director Sarah Cowie said that most importantly the award demonstrated the team’s high-quality se...
  • HaDSCO prepares to implement the National Code of Conduct for health care workers
    Health and Disability Services Complaints Office (HaDSCO) prepares to implement the National Code of Conduct for health care workers 08 November 2022 Implementation of the National Code of Conduct for health care workers (National Code) in Western Australia has progressed another step closer, with the passing of the Health and Disability Services (Complaints) Amendment Act 2022 by the Western Australian Parliament on 28 October 2022. HaDSCO will have responsibility to implement the National Code of Conduct for health care workers through receiving complaints, undertaking investigations and issuing Prohibition Orders when necessary, with implementation expected to occur by early 2023. The National Code will apply to individuals providing a health service who are not otherwise included in the 16 health professions that are currently regulated by the National Registration Accreditation Scheme (NRAS), or who provide services unrelated to their registration. This can include counsellors, dieticians, doulas, kinesiologists, massage therapi...
Previous12...111213141516171819...Next
Last Updated: 05/01/2026
  • LinkedIn
  • YouTube

Footer menu

  • wa.gov.au
  • Copyright
  • Disclaimer
  • Privacy
  • Sitemap
  • Contact Us

Brought to you by the Department of Health, Western Australia

© Government of Western Australia 2018 to