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HaDSCO and Co reach out down south 14 December 2023 The HaDSCO team was pleased to join the Commonwealth Ombudsman, State Ombudsman, Equal Opportunity Commission, Telecommunications Industry Ombudsman and Aboriginal Legal Service in Esperance this month. The team met with communities and service providers to learn about local issues and find out how accountability agencies can better support regional towns.
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HaDSCO and Ahpra team up to meet Perth crowds 21 November 2023 It was a fantastic couple of days getting out and meeting people at PrideFEST Fairday and Have a Go Day with our friends from Ahpra. Fairday at Hyde Park was an opportunity to celebrate the large and varied LGBTIQA+ community, have some great chats and find out more about how we can help rainbow communities. Have a Go Day at Burswood Park drew in WA’s senior community with displays featuring entertainment, leisure and maintaining health; the best things to look forward to after retirement. Congratulations to our survey competition winners. We know you’ll go far with your $100 SmartRiders!
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HaDSCO and AMA resolute on standard of health care 08 November 2023 Sarah Cowie, HaDSCO’s Director, met with Dr Michael Page, Australian Medical Association (AMA) WA’s President, to discuss how both agencies can work together to ensure Western Australians receive a high standard of health care. “The meeting with Dr Michael Page provided an excellent opportunity to discuss information about our new function under the Code of Conduct for certain health workers. I also shared details about the benefits of our complaints function and the outcomes we achieve in the interests of delivering patient-centred health services. I am truly appreciative of the positive and enthusiastic support expressed by Dr Page for the services provided by HaDSCO, and look forward to continuing to work with the AMA to ensure positive outcomes for the health service users of Western Australia,” said Sarah. We look forward to seeing what this collaboration wil...
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Insights, innovations, and challenging the status quo with Ahpra 13 October 2023 Deputy Director, Correne Bartlett, joined more than 300 delegates from across Australia at Aphra’s National Scheme Combined Meeting in Melbourne, the first one held since the COVID lockdowns. The group heard about trends and developments in the Australian health sector with a focus on insights, innovations and how to challenge the status quo. The take home message – working together strengthens the sector and shared knowledge is imperative for innovation.
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Annual Report 2022-23 Now Available 05 October 2023 Our Annual Report 2022-23 provides an overview of the work we undertake to resolve complaints about health, mental health and non-NDIS disability services in Western Australia and the Indian Ocean Territories. It also details our work in educating and training the public and service providers in preventing and resolving complaints. If you have any comments or queries about our annual report, please contact us.
Last Updated:
05/06/2024