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News

  • Our 2025-26 Annual Report is live! 22 September 2026 This document provides information about our services, health consumers, trends and how we performed in the financial year. It highlights our work resolving complaints across Western Australia and the Indian Ocean Territories, along with key achievements, challenges, insights and opportunities for the future.
  • Australasian Council of Health Complaint Entities Update - May 2026 27 May 2026 Australasian Council of Health Complaint Entities' (ACHCE) is made up of independent organisations responsible for handling health complaints in all Australia States and Territories and New Zealand.
  • Belmont Harmony Festival
    Celebrating Harmony Day with the City of Belmont 24 March 2026 We were delighted to participate in the City of Belmont’s Twilight Harmony Festival alongside Ombudsman WA.
  • Safely Communicating with HaDSCO 04 March 2026 HaDSCO will be in touch with you about your complaint by phone or email. The information you share with us is often personal and sensitive, and we treat it confidentially and respectfully.
  • ACHCE Logos
    Australasian Council of Health Complaint Entities 18 December 2025 HaDSCO along with other health complaints entities across Australia and New Zealand has agreed to form the Australasian Council of Health Complaint Entities (ACHCE).

More News

  • Celebrating International Women's Day with the EOC
    Celebrating International Women’s Day with the EOC 11 March 2024 In celebration of International Women’s Day this year, we partnered with the Equal Opportunity Commission (EOC) for the City of Perth’s Stall in the Mall. Held in the heart of the CBD, the event allowed us to connect and inform women about their rights under the Equal Opportunity Act 1984 and the Health and Disability Services (Complaints) Act 1995. This includes their right to fair treatment, and to safe and ethical health care. Additionally, in recognition of this year’s theme “Count Her In: Invest in Women. Accelerate Progress.”, HaDSCO’s Director, Ms Sarah Cowie, joined the EOC for their annual speed mentoring event in Albert Facey House. This involved ten women, who have excelled in their field, sharing their knowledge and wisdom to a group of young women to foster a new generation of female leaders. “I was delighted to be part of the speed ...
  • HaDSCO and Co reach out down south
    HaDSCO and Co reach out down south 14 December 2023 The HaDSCO team was pleased to join the Commonwealth Ombudsman, State Ombudsman, Equal Opportunity Commission, Telecommunications Industry Ombudsman and Aboriginal Legal Service in Esperance this month. The team met with communities and service providers to learn about local issues and find out how accountability agencies can better support regional towns.
  • HaDSCO and Ahpra team up to meet Perth crowds
    HaDSCO and Ahpra team up to meet Perth crowds 21 November 2023 It was a fantastic couple of days getting out and meeting people at PrideFEST Fairday and Have a Go Day with our friends from Ahpra. Fairday at Hyde Park was an opportunity to celebrate the large and varied LGBTIQA+ community, have some great chats and find out more about how we can help rainbow communities. Have a Go Day at Burswood Park drew in WA’s senior community with displays featuring entertainment, leisure and maintaining health; the best things to look forward to after retirement. Congratulations to our survey competition winners. We know you’ll go far with your $100 SmartRiders!
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Last Updated: 05/01/2026
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