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Complaint Trends Reports 01 July 2020 The Health and Disability Services Complaints Office (HaDSCO) collects information from private, public and not-for-profit organisations every year through its Data Collection Program. HaDSCO publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends. A high level summary of the data is published in our Annual Report. The latest Health Complaints Trends Report and Disability Services Data Collection Reports can be accessed in the Data Trends Reportssection of this website.
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Disability Services Complaints During NDIS Transition 21 May 2020 The State Government announced on 21 May 2020 that Western Australia's transition to the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission will be deferred from 1 July 2020 to 1 December 2020. Information is available in the media statement from the State Government. The Health and Disability Services Complaints Office (HaDSCO) will continue to take complaints about disability services provided in Western Australia, including those funded by the NDIS. For more information please see our guide to complaints about disability services, pleasecontact us. More information is available on the Department of Communities website.
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HaDSCO Service Charter 01 November 2019 The Health and Disability Services Complaints Office (HaDSCO) has launched its Service Charter, which is intended to guide the interactions of our Complaints Resolution Team with the complainants to our service. Learn more about the Service Charter and download a copy here.
Last Updated:
05/01/2026