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News

News

  • Carers Week Mens Golf Day Out
    Carers Week Men's Golf Day Out 21 October 2025 HaDSCO was proud to support the Carers WA Men’s Golf Day Out, offering male carers a well-deserved afternoon to unwind and focus on their own wellbeing.
  • Stirling Community Men’s Shed
    HaDSCO talks shoulder to shoulder with Stirling Community Men’s Shed 08 October 2025 The HaDSCO team was warmly welcomed by the Stirling Community Men's Shed, where we had the opportunity to speak with members about their rights to safe and ethical health care. We shared information about the services we provide and the outcomes we can achieve.
  • 2024-25 Annual Report
    Our 2024-25 Annual Report is live! 26 September 2025 This document provides information about our services, health consumers, trends and how we performed in the financial year. It highlights our work resolving complaints across Western Australia and the Indian Ocean Territories, along with key achievements, challenges, insights and opportunities for the future.
  • WACOSS 2025
    HaDSCO attends Western Australia Council of Social Service Conference 12 May 2025 Thank you Western Australian Council of Social Service (WACOSS) for a fantastic conference! It was wonderful to meet some new people who are doing incredible work in the community and catch up with familiar faces.
  • Health Complaint Commissioners
    HaDSCO Hosts Health Complaint Commissioners 08 May 2025 We are very pleased to host the Health Complaint Commissioners from across Australia for a two-day meeting. A great opportunity to collaborate and connect. A huge thank you to Dylan Collard who welcomed all our colleagues to Noongar Boojdar, here in Boorloo (Perth).

More News

  • Disability Access and Inclusion Plan 2023-27
    Disability Access and Inclusion Plan 2023-27 Feedback 14 June 2023 HaDSCO recognises the role we play in promoting an inclusive community. We are proud to announce the launch of our Disability Access and Inclusion Plan (DAIP) for 2023-27. This plan outlines our commitment to ensuring all services, facilities and information provided by the Office are accessible and inclusive of people with disability. Feedback about our DAIP is welcome through mail@hadsco.wa.gov.au. Feedback closes Friday, 23 June 2023.
  • HaDSCO wins Bronze at the 38th WA Lonnie Awards
    HaDSCO wins Bronze at the 38th WA Lonnie Awards 17 April 2023 The Health and Disability Services Complaints Office (HaDSCO) received the Category 1 Bronze Award at the 2023 Lonnie Awards ceremony, hosted by The Institute of Public Administration (IPAA WA). Category 1 is open for public sector organisations with less than 100 staff, and HaDSCO’s Annual Report was ranked in the top three out of 48 organisations. The Lonnies recognises high standards in annual reporting across the WA State Public Sector, and is judged by a panel of independent academic, private and state government representatives. The judges’ panel commented on the report’s impressive visual tone and structure. “(The document) provides a focussed and clear outline of performance priorities and outcomes, complemented by case studies”, they said. HaDSCO Director Sarah Cowie said that most importantly the award demonstrated the team’s high-quality se...
  • HaDSCO prepares to implement the National Code of Conduct for health care workers
    Health and Disability Services Complaints Office (HaDSCO) prepares to implement the National Code of Conduct for health care workers 08 November 2022 Implementation of the National Code of Conduct for health care workers (National Code) in Western Australia has progressed another step closer, with the passing of the Health and Disability Services (Complaints) Amendment Act 2022 by the Western Australian Parliament on 28 October 2022. HaDSCO will have responsibility to implement the National Code of Conduct for health care workers through receiving complaints, undertaking investigations and issuing Prohibition Orders when necessary, with implementation expected to occur by early 2023. The National Code will apply to individuals providing a health service who are not otherwise included in the 16 health professions that are currently regulated by the National Registration Accreditation Scheme (NRAS), or who provide services unrelated to their registration. This can include counsellors, dieticians, doulas, kinesiologists, massage therapi...
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Last Updated: 24/03/2025
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