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News

News

  • Safely Communicating with HaDSCO 04 March 2026 HaDSCO will be in touch with you about your complaint by phone or email. The information you share with us is often personal and sensitive, and we treat it confidentially and respectfully.
  • ACHCE Logos
    Australasian Council of Health Complaint Entities 18 December 2025 HaDSCO along with other health complaints entities across Australia and New Zealand has agreed to form the Australasian Council of Health Complaint Entities (ACHCE).
  • Stakeholder Engagement 2025
    Stakeholder Engagement 2025 15 December 2025 It's been an incredible year travelling far and wide and connecting with communities around Western Australia and the Indian Ocean Territories.
  • PrideFest 2025
    Thank you for joining us at Pride WA’s Fairday! 27 November 2025 It was wonderful to celebrate Western Australia’s LGBTQIA+ community together in the beautiful surrounds of Supreme Court Gardens.
  • Have a Go Day at Burswood Park
    HADSCO at Have a Go Day – Burswood Park 18 November 2025 HADSCO was proud to join Ahpra and Ombudsman WA at the annual Have a Go Day at Burswood Park this November.

More News

  • HaDSCO and AMA meet to discuss collaboration
    HaDSCO and AMA resolute on standard of health care 08 November 2023 Sarah Cowie, HaDSCO’s Director, met with Dr Michael Page, Australian Medical Association (AMA) WA’s President, to discuss how both agencies can work together to ensure Western Australians receive a high standard of health care. “The meeting with Dr Michael Page provided an excellent opportunity to discuss information about our new function under the Code of Conduct for certain health workers. I also shared details about the benefits of our complaints function and the outcomes we achieve in the interests of delivering patient-centred health services. I am truly appreciative of the positive and enthusiastic support expressed by Dr Page for the services provided by HaDSCO, and look forward to continuing to work with the AMA to ensure positive outcomes for the health service users of Western Australia,” said Sarah. We look forward to seeing what this collaboration wil...
  • Insights, innovations, and challenging the status quo with Ahpra
    Insights, innovations, and challenging the status quo with Ahpra 13 October 2023 Deputy Director, Correne Bartlett, joined more than 300 delegates from across Australia at Aphra’s National Scheme Combined Meeting in Melbourne, the first one held since the COVID lockdowns. The group heard about trends and developments in the Australian health sector with a focus on insights, innovations and how to challenge the status quo. The take home message – working together strengthens the sector and shared knowledge is imperative for innovation.
  • 2022-23 HaDSCO Annual Report
    Annual Report 2022-23 Now Available 05 October 2023 Our Annual Report 2022-23 provides an overview of the work we undertake to resolve complaints about health, mental health and non-NDIS disability services in Western Australia and the Indian Ocean Territories. It also details our work in educating and training the public and service providers in preventing and resolving complaints. If you have any comments or queries about our annual report, please contact us.
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Last Updated: 05/01/2026
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