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News

News

  • Australasian Council of Health Complaint Entities Update - May 2026 27 May 2026 Australasian Council of Health Complaint Entities' (ACHCE) is made up of independent organisations responsible for handling health complaints in all Australia States and Territories and New Zealand.
  • Belmont Harmony Festival
    Celebrating Harmony Day with the City of Belmont 24 March 2026 We were delighted to participate in the City of Belmont’s Twilight Harmony Festival alongside Ombudsman WA.
  • Safely Communicating with HaDSCO 04 March 2026 HaDSCO will be in touch with you about your complaint by phone or email. The information you share with us is often personal and sensitive, and we treat it confidentially and respectfully.
  • ACHCE Logos
    Australasian Council of Health Complaint Entities 18 December 2025 HaDSCO along with other health complaints entities across Australia and New Zealand has agreed to form the Australasian Council of Health Complaint Entities (ACHCE).
  • Stakeholder Engagement 2025
    Stakeholder Engagement 2025 15 December 2025 It's been an incredible year travelling far and wide and connecting with communities around Western Australia and the Indian Ocean Territories.

More News

  • HaDSCO and Co reach out down south
    HaDSCO and Co reach out down south 14 December 2023 The HaDSCO team was pleased to join the Commonwealth Ombudsman, State Ombudsman, Equal Opportunity Commission, Telecommunications Industry Ombudsman and Aboriginal Legal Service in Esperance this month. The team met with communities and service providers to learn about local issues and find out how accountability agencies can better support regional towns.
  • HaDSCO and Ahpra team up to meet Perth crowds
    HaDSCO and Ahpra team up to meet Perth crowds 21 November 2023 It was a fantastic couple of days getting out and meeting people at PrideFEST Fairday and Have a Go Day with our friends from Ahpra. Fairday at Hyde Park was an opportunity to celebrate the large and varied LGBTIQA+ community, have some great chats and find out more about how we can help rainbow communities. Have a Go Day at Burswood Park drew in WA’s senior community with displays featuring entertainment, leisure and maintaining health; the best things to look forward to after retirement. Congratulations to our survey competition winners. We know you’ll go far with your $100 SmartRiders!
  • HaDSCO and AMA meet to discuss collaboration
    HaDSCO and AMA resolute on standard of health care 08 November 2023 Sarah Cowie, HaDSCO’s Director, met with Dr Michael Page, Australian Medical Association (AMA) WA’s President, to discuss how both agencies can work together to ensure Western Australians receive a high standard of health care. “The meeting with Dr Michael Page provided an excellent opportunity to discuss information about our new function under the Code of Conduct for certain health workers. I also shared details about the benefits of our complaints function and the outcomes we achieve in the interests of delivering patient-centred health services. I am truly appreciative of the positive and enthusiastic support expressed by Dr Page for the services provided by HaDSCO, and look forward to continuing to work with the AMA to ensure positive outcomes for the health service users of Western Australia,” said Sarah. We look forward to seeing what this collaboration wil...
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Last Updated: 05/01/2026
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