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News

News

  • Australasian Council of Health Complaint Entities Update - May 2026 27 May 2026 Australasian Council of Health Complaint Entities' (ACHCE) is made up of independent organisations responsible for handling health complaints in all Australia States and Territories and New Zealand.
  • Belmont Harmony Festival
    Celebrating Harmony Day with the City of Belmont 24 March 2026 We were delighted to participate in the City of Belmont’s Twilight Harmony Festival alongside Ombudsman WA.
  • Safely Communicating with HaDSCO 04 March 2026 HaDSCO will be in touch with you about your complaint by phone or email. The information you share with us is often personal and sensitive, and we treat it confidentially and respectfully.
  • ACHCE Logos
    Australasian Council of Health Complaint Entities 18 December 2025 HaDSCO along with other health complaints entities across Australia and New Zealand has agreed to form the Australasian Council of Health Complaint Entities (ACHCE).
  • Stakeholder Engagement 2025
    Stakeholder Engagement 2025 15 December 2025 It's been an incredible year travelling far and wide and connecting with communities around Western Australia and the Indian Ocean Territories.

More News

  • Albany outreach
    HaDSCO visits Albany during regional outreach program 10 December 2024 Last week we travelled to Albany and Denmark as part of a regional outreach program we participated in with our friends at: Ombudsman WA Equal Opportunity Commission Telecommunications Industry Ombudsman Consumer Protection Aboriginal Legal Service. Over the week the team met with both communities and service providers to learn about local issues and find out how we can better support regional towns in Western Australia. Thank you to Ombudsman WA for organising such a wonderful outreach program. We enjoyed chatting to individuals down south and ensuring people know how to access our service when they need to. If you are concerned with a healthcare service, please make a complaint here.
  • Announcing HaDSCO Accreditation as a Carer Friendly Employer
    Announcing HaDSCO Accreditation as a Carer Friendly Employer 22 November 2024 We’re proud to announce that HaDSCO has achieved Level 1 accreditation as a Carer Friendly employer. This milestone demonstrates our commitment to recognising and supporting carers within our workplace. HaDSCO’s Director, Sarah Cowie, received our Certificate of Accreditation earlier today from Richard Newman, the CEO of Carers WA. Thank you to Carers WA for accepting our submission. We look forward to developing how we can better support our carers in the workforce now and into the future.
  • Pride Fairday stall 2024
    Ahpra and Ombudsman WA join us for Pride Fair Day 21 November 2024 Last Sunday we joined Ahpra and Ombudsman WA at Pride WA’s Fairday. It was wonderful to meet so many people and celebrate WA’s LGBTQIA+ community.It was an eventful day filled with some insightful conversations, plenty of stalls, and performances – including a dog show! Held this year at Supreme Court Gardens, we all had a fantastic time participating in the event and reminding those who dropped in at our stall that they have the right to safe and ethical healthcare. As seen in the image to the right, at least 50 people have now heard of HaDSCO and the services we provide. Those that put a sticker on our board were put into a draw for the chance to win a $100 Smart Rider voucher. Congratulations to our winner, we know you’ll travel far. If you weren’t able to see us this Sunday, but are concerned about the healthcare you have received, you can still contact...
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Last Updated: 05/01/2026
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